How can I place an order?

After choosing a product, select "Add to Cart." Review the product information in your cart, then proceed to "Place Order" and finalize payment to complete the purchase.

Is payment processing secure?

Completely secure. Our payment system is PCI-DSS certified and employs encrypted transmission protocols to safeguard your payment details, ensuring the entire transaction is protected and reliable.

When will my order be shipped and delivered?

Once the order is verified, it will be dispatched within 2 business days and delivered within 3-7 business days.

Can I monitor my order status?

Yes. After shipment, you can access the shipping tracking number via your account dashboard or email. Use this number to check the package’s real-time status on the logistics provider’s official website (e.g., FedEx or TNT).

How are shipping fees determined?

Free shipping is provided for all orders.

Does the product need assembly?

No assembly is needed.

What is your return policy?

Returns are accepted within 30 days, and we will cover the shipping costs.

How can I reach customer service?

Contact us via email: Email us at konjadamayo73i@hotmail.com(please include your order number; we will respond within 48 business hours on weekdays).

We are dedicated to ensuring a seamless shopping experience. For any questions, don’t hesitate to get in touch.